1. 问答 DIALOGUE
Clerk: Hello, what can I do for you?(Yes?)
Customer: Please tell me my balance.
Clerk: please speak slowly.
Clerk: Please write it down on the paper.
Clerk: Yes, sir(miss),wait a moment please.
Clerk: Your balance at the bank is RMB 5,000.
Customer: My magcard does not work, please take a look.
Clerk: No problem, the magcard is locked, show me your passport, I will help you out.
Clerk: The magcard need more magnetism, it is ok now.
Customer: I want to close my account with you.
Clerk: Please go to the number 6 counter.
Clerk: Please go to the open counter.
Clerk: Please take a seat over there for a moment; our client manager will help you.
Customer: I would like to, thanks.
2. 存款 DEPOSIT
Clerk: How much cash do you plan to deposit in your account?
Customer: I want to deposit 300 yuan in my account.
Customer: Please tell me the procedure for opening a savings account.
Clerk: Please fill in the depositing form, the sum of money，your name, address and professional unit.
Clerk: Please fill in your name, the number of the certificate and your telephone.
Clerk: Words and figures differ.
Clerk: Signatures differ.
Clerk: keep your receipt please.
Clerk: Here is your passbook. Please bring it back when you deposit or withdraw money any time you like.
Clerk: Keep the passbook well and inform us whenever you lose it.
Customer: Thank you very much..
Clerk: Not at all.
3. 取款 DRAW
Customer: excuse me, Can you help me?
Clerk: it is my pleasure. Please tell me what I can do for you.
Customer: I want to withdraw 8000RMB from my deposit account.
Clerk: Sorry, no sufficient balance, the balance is 6000 RMB.
Customer: I want to withdraw5000 RMB.
Customer: I want to draw 10，000-dollar and 30，000 RMB.
Clerk: Please show me your passport。
Clerk: password please.
Clerk: please sign your name.
Clerk: please check carefully.
Customer: Thank you very much.
Clerk: Not at all.
Customer: Can you change me some money, please?
Clerk: What kind of currency do you want to change?
Customer: Please change some RMB from my U.S. dollars’ account.
Clerk: Please tell me how much you want to change.
Customer: Please change 3000 RMB.
Clerk: Take Cash or deposit in your card ?
Customer: I'd like to take cash .
顾客：我想取现金。(我存到卡 折子 里)
Customer: What's the exchange rate today?
Clerk: If you'll wait a moment, the rates of exchange is about 1:8.
Customer: I'd like to break this 100 RMB. Could you give me some small notes?
Clerk: How would you like it?
Customer: Three 20s, some 10s and 5s , please.
Customer: Thanks a lot.
Clerk: My pleasure.
Customer: Excuse me, I forget the password of my card.
Clerk: Report loss of the magcard please.
Clerk: Do you remember the number of the magcard?
Clerk: Please pay 15 yuan, includes 5 yuan cost and 10 yuan handling charge.
Customer: Do you charge for remit?
Clerk: Yes, we do, 1% of the sum, from 1 yuan to 50 yuan.
Customer: I come for paying my telephone cost.
Clerk: Show me the number of the telephone.
Customer: I come for paying my gas cost.
Customer: I come for paying my electricity cost.
Clerk: Please show me your card。
T: Hello! May I help you?
C: Yes, I hope so. I need some more cash for my visit in China. May I cash a traveler's check here?
T: Of course. We'd be happy cash it for you.
C: I was going to cash it at the hotel, but one of my friends said that banks always give better exchange rates.